Privacy Policy

www.starlahrose.com

Our Privacy Policy was last updated on 09/03/2024

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a 'User') of the website ('Site'). This privacy policy applies to the Site and all products and services offered by www.starlahrose.com.


'Starlah Rose' values the privacy of our clients and website visitors. We are committed to protecting your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) and other applicable laws protecting privacy, including the Information Privacy Act 2009 (Qld) and other State and Territory health information legislation.


This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website or engage our services.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, where appropriate, email addresses. Users may, however, visit our Site anonymously.


We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, however, it may prevent them from engaging in certain Site related activities.


Scope of this Privacy Policy

This Privacy Policy applies to all personal information we collect about you through the use of our services, including personal information collected in person, in forms completed by you or on your behalf, by telephone, emails, or through cookies and other technologies on our website, via other service providers, and by other electronic communication channels.


What is Personal Information?

Personal information is any information that can be used to identify you. This may include your name, address, telephone number, email address. If the information we collect personally identifies you or you are reasonably identifiable from it, the information will be considered personal information.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use 'cookies' to enhance User experience. Users' web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A cookie is a small file and holds a certain amount of data, which our website can send to your browser. It may then be stored on your computer's hard drive and can be accessed by our web server. This cookie data can then be retrieved and allows for customisation our web pages and services accordingly.


Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

By using our website, you agreee to the use of cookies and other technologies. If you do not agree to such use of cookies, please refrain from using our website.

How we use collected information

'Starlah Rose' may collect and use Users' personal information for the following purposes:

  • To improve customer service

The information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalise user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To send periodic emails

We may use the email addresses to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.


How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We store your personal information securely and have implemented appropriate physical and electronic security measures to protect it. However, please note that no method of transmission or storage can guarantee absolute security. We cannot be held responsible for any unauthorised access to your personal information beyond our reasonable control

Sharing your personal information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website's own terms and policies.


'Starlah Rose' website may contain links to third-party websites or services for the purposes of enhancing our services, or to provide additional information or pathways for you to gather further information to enhance your website or service experience. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsements or approval of these websites.


Please be aware that 'Starlah Rose' are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of such websites before providing any personal information.

Changes to this privacy policy

'Starlah Rose' has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contact Us

If you have any questions or complaints about this Privacy Policy, please contact us through email at hello@starlahrose.com.


Contact: hello@starlahrose.com

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